As standard all our customers benefit from our support during work hours. Between 9 am and 5 pm our friendly support team is on hand to help you.
You can place your support enquiry via our servicedesk.netguides.co.uk ticket system, or call us on 01983 282420.
In addition to this our systems are all hosted on very reliable UK based servers with redundancy built in to minimise downtime, and are fully backed up at least daily. Our systems and servers are monitored 24/7 and immediate response teams are on hand to respond to any issues that arise.
If your business requires 24/7 support we offer an emergency 'out of hours' support contract. Please ask if you are interested in this.