Here to help

Reliable Support

As standard all our customers benefit from our support during work hours. Between 9 am and 5 pm our friendly support team is on hand to help you.

You can place your support enquiry via our ticket system, or call us on 01983 282420. 

In addition to this our systems are all hosted on very reliable UK based servers with redundancy built in to minimise downtime, and are fully backed up at least daily. Our systems and servers are monitored 24/7 and immediate response teams are on hand to respond to any issues that arise.

If your business requires 24/7 support we offer an emergency 'out of hours' support contract. Please ask if you are interested in this.  


Netguides Support Tickets

GemaPark Admin

GemaActivity Admin

Webmail - online access to your Netguides email accounts

Netguides Editable Page and Calendar Services



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Cookie Law


Email Setup


What our customers think

I’d just like to say what a pleasure it is to do business with your company.  Due to the nature of our business and the diversity of accommodation and prices I was worried that an online booking programme would be too complicated for me to understand, but having worked with the GemaPark system now for over two years I don’t know how I managed beforehand.

Angela Forrest - Owner - Blyton Ponds