Netguides Limited : Powering the internet since 1996Online business systems

Gema Booking Management

Gema Booking is a booking solution that allows your customers to place bookings securely on your website, using a credit card. These bookings are stored online in the Gema Booking system.  This system is ideal for anything from self-catering accommodation, bed and breakfast, tipis, yurts, or pretty much anything you need to take bookings for!

A secure administration interface allows you to securely retrieve, review and edit the booking information including the credit card details, to process as you normally would. The system is fully Payment Card Industry Data Security Standard (PCI-DSS) compliant. This keeps your business data secure, as well as your customer’s card data.

You also have the option to integrate with most online Payment Services Providers, including SagePay, WorldPay and CardSave, so payments can be taken automatically.

The administration area is flexible and user-friendly. It can be used to take telephone and drop-in bookings and manage the complete availability for your enterprise in a single system. There are no limits to the number of tariffs you can use and no date limits on when you offer tariffs, offering a great management system for your accommodation.  Special offers can be set up so they start and finish automatically, helping you to maximise revenue and the number of beds you can offer.

Benefits

Reduce administration

With one system looking after your business you can stop double-entry of data and often remove data entry at all. Your customers enter their own data when they book online!

Smooth your cash flow

Choose whether online bookings have a deposit or are paid in full by credit card at the time they are made.

No commission charge for online bookings

Suits how you work

Gema is easy to configure to your requirements. Things like black-out periods, block booking, extras, unit optimisation and special notes for units are all inclusive and easy to set up.

Remove barriers to sale

If a customer finds something difficult, or they can’t book when they find hotel details online they may go somewhere else. Gema Bookings provides a smooth booking process that allows you to get higher occupancy and increased sales of extras through online booking.

Reduce staff training

A single web browser-based system provides all of your management facilities. Almost everyone knows how to use a web browser, which makes Gema Booking very easy to operate.

No charges for updates – ever!

As we release new functionality it is available to you, at the same subscription rate.

 Upsell to your guests when they book

Easily configured extras can be suggested to your guests when they book – allowing guests to add items like chocolates, flowers or cots and highchairs helps make their stay extra special and ensures your bottom line benefits with every booking.

Features and facilities

The administration interface provides the following facilities:

  • Configure the details of your units, defining the number of each type of unit (or setting individual unit details), setting a brief description and allocating the minimum and maximum number of occupants.
  • Set up unlimited tariffs for different length stays and types of stay, including the ability to add supplements and surcharges where applicable.
  • Date-limit the availability of tariffs
  • Set the costs for predefined extras e.g. cots, or make them available for free. 
  • Provide a max number for of each type of unit available for sale over the web for different time periods.
  • Mark off dates for each unit type where there in no availability left. Bookings placed online will automatically reduce the maximum number that can be placed, e.g. if the maximum available is 4 and three have been made then only one more can be made online. However if you wish to mark units as unavailable without inputting a booking this is also possible.

Book your 30 day free trial by calling 01983 282420 today.

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